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Thank you for visiting our site. This website is sponsored by Medtronic, Inc. and visitors like you. is operated by the Department of Pain Medicine and Palliative Care at Beth Israel Medical Center and the Continuum Center for Health and Healing, Beth Israel Medical Center, New York.

Since your privacy is of utmost importance to us, and we want you to feel comfortable viewing our caregiver information and using our interactive services, we would like you to know more about the information we gather from visitors to our homepage. Please review this document, so you can fully understand the terms and conditions under which we capture and use that information.

What This Privacy Policy Covers

This Privacy Policy applies only to this site and our online products. Some of the links on our site connect to other web sites. Once you exit this site and enter another web site, please be aware that any information you disclose on or through those sites, or to those regional and national resources, is not subject to our privacy policy. This site does not endorse and is not responsible for the privacy practices of third party web sites to which we link or regional and national resources features in our databases. You should always review the privacy policy for those sites or resources to understand how they treat your personal information.

By using this site or any of our interactive tools, you agree to the terms of this Privacy Policy. We will not share information about individual users with any third party, except to comply with applicable law or valid legal process. It is also assuring for you to know that this site does not sell or share any information about individual users with third parties.

Information this Site Gathers and Tracks

We gather two types of information about users:

  1. Information that users provide through optional, voluntary submissions, i.e., by email and online survey.

  2. This site tracks user traffic patterns throughout all of our pages and web marketing products. Information we gather through aggregated tracking is compiled from web site statistical logs of page views, files and directories accessed, and unique visitors to various sections of the site. Sometimes we track and catalog the search terms that users enter in our Search function, but this tracking is never associated with individual users. We do not track what individual users read but rather the overall performance of each page. This information allows us to better tailor our content to your needs and preferences and to help our content providers better understand the demographics of our audience, so they can continue to write information to meet your needs and interests.

Optional, Voluntary Submission of Personal Information

1. Cookies

If your computer allows, we may place a small text file, called a "cookie", in your web browser’s files. We use cookies to track user traffic patterns (as described above). Our system delivers a cookie to better track pages visited and click rates. Cookies also help us authenticate our users. Most browsers offer instructions on how to reset the browser to reject cookies.

2. Surveys

This site occasionally conducts user surveys and periodical caregiver assessments to better target our content to our audience. We sometimes share the aggregated demographic information in these surveys with our sponsors and partners. We never share any of this information about specific individuals with any third party, nor do we sell this information.


Consistent with the Federal Children's Online Privacy Protection Act of 1998 (COPPA), we will never knowingly request personally identifiable information from anyone under the age of 13 without requesting parental consent.


This site uses an outside hosting company that operates secure data networks protected by industry standard firewall and password encryption systems. Our security and privacy policies are periodically reviewed and enhanced as necessary and only authorized individuals (Continuum Health Partners personnel or designees of the health care system) have access to the information provided by our visitors.

If you have additional questions about our privacy policy, please email us at



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